Mon, Aug 18 · Week 33

This week's care queue

Seventeen things the system thinks you (or your shepherds) should do this week. Each item knows the person, the context, and a suggested approach. Click Done, Delegate, or Snooze — your action becomes a logged touchpoint on their profile.

Must-do today

overdue or high risk

Open · this week

12 yours · 5 unassigned

Delegated

awaiting shepherd

Snoozed

re-surface in 7d

Done · last 7d

+18% vs prev wk

Filter type:

Reach outRisk 91 · highest•overdue 12d

Marcus Johnson

no shepherd · no group · no team

Faithful weekly attender for 14 months — then went silent in early July. No primary shepherd. No exit conversation. The system flags this as the highest care risk in the congregation.

Suggested approach

Short, low-pressure note: "Hey Marcus — haven't seen you on Sundays for a bit and wanted to check in. No agenda. Coffee this week?" Then assign him a shepherd before the week ends.

Suggested by · attendance rule + no-shepherd flag

Match shepherdRisk 71

Megan O'Brien

newcomer track done · no group · 3 weeks quiet

Joined April. Finished newcomer track. Never assigned a shepherd. Lives in Anaheim Hills (zip 92807) — single, late 20s.

Suggested matches

Sarah Chen · same zip · capacity 5/12 · co-leads Wed Women's
Lauren Bell · nearby · solo · 4/12 capacity · also late 20s

Suggested by · unshepherded + zip + life-stage

PromoteConfidence 94

Christopher Walsh

→ ready to become a shepherd

24 months in Recovery Group. Already informally mentoring two newer members (Roberto Sanchez, Jeremy Vale). Active in all five lanes. Steady attendance. Trusted by current shepherd.

Suggested approach

Pull him aside Sunday. "Chris, I see what you're doing with Roberto and Jeremy. I'd love to make that official — would you take on shepherding 4–6 men formally? Capacity, training, support included."

Suggested by · tenure + lane breadth + informal mentoring signal

Welcome backFirst Sunday after 4mo

Hannah Voss

attended Sunday · had been gone since April

Came back this Sunday after 4 months away. Greeted by Tyler at door — but no follow-up scheduled. She had been part of Tuesday Women's prior to leaving.

Suggested approach

Don't ask why she left. Just welcome warmly: "So good to see you Sunday. We've missed you. Lunch this week?" Karen Voss (her former shepherd before sabbatical) has capacity to re-engage.

Suggested by · return-after-absence rule

Reach outRisk 82

Sarah Chen

3 weeks no Sunday · group ended in July

Wednesday Women's Group ended in late July. Sarah hasn't been on Sunday since. Her shepherd Rachel Thompson last contacted Jul 28 — Rachel currently 14/12 over capacity.

Suggested approach

You take this one — Rachel is stretched. "Hi Sarah, just thinking of you. The Wednesday group wrapping up was a real loss. Want to grab coffee this week?" Then plug her into a fall replacement group.

Suggested by · attendance + group exit + shepherd overload

Celebratenew community lane

Carlos Mendoza

joined Tuesday Men's BS · first group ever

8 months Worship-only at this church. Just joined a group for the first time. Worth a quick text from you — short signal, big effect.

Suggested by · lane-add milestone

Reach out

Daniel Park · 5w no Sunday · sudden quiet, no exit reason · shepherd Jamal

Risk 86

Reach out

Elena Vasquez · stepped down Hospitality · attendance dropped · shepherd David K.

Risk 68

Promote

Priya Patel · 22mo Tuesday Women's · ready to co-lead

Conf 91

Promote

Tyler Rodriguez · Worship 18mo · trains new vocalists informally · ready for team lead conversation

Conf 87

How it works:the queue is generated nightly from your custom rules — attendance thresholds, lane stagnation, shepherd capacity, life events, newcomer milestones. Shepherds see only items for people in their care; you see everything. Every action you take is logged on the person's profile and contributes to their care history. Customize rules →